Posted Date : October 17,2018
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : UNCT-7820
Government Authority located in Jefferson City, Missouri; USA based organization looking for expert vendor for Laserfiche software.
[A] Budget: Looking for proposal
[B] Scope of Service:
(1) Vendor needs to Laserfiche software to the government authority located in Jefferson City, MO.
- Service included Remote Help Desk 7am-6pm Monday to Friday, remote Software Access/Fix 7am-6pm Monday - Friday, Remote Administrator Assistance 7am-6pm Monday to Friday, Remote Scanner Assistance 7am-6pm Monday to Friday and Software Manufacturer Support.
- Remote helpdesk and remote technical services shall be provided by the contractor through remote means between the hours of 7:00 a.m. and 6:00 p.m. Monday through Friday, excluding State holidays.
- Help Desk/technical support personnel should be knowledgeable and technically trained to answer/resolve system technical support problems.
(2) Contract period will be one year.
[C] Eligibility:
Onshore (USA Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: October 24,2018
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : UNCT-7820
Government Authority located in Jefferson City, Missouri; USA based organization looking for expert vendor for Laserfiche software.
[A] Budget: Looking for proposal
[B] Scope of Service:
(1) Vendor needs to Laserfiche software to the government authority located in Jefferson City, MO.
- Service included Remote Help Desk 7am-6pm Monday to Friday, remote Software Access/Fix 7am-6pm Monday - Friday, Remote Administrator Assistance 7am-6pm Monday to Friday, Remote Scanner Assistance 7am-6pm Monday to Friday and Software Manufacturer Support.
- Remote helpdesk and remote technical services shall be provided by the contractor through remote means between the hours of 7:00 a.m. and 6:00 p.m. Monday through Friday, excluding State holidays.
- Help Desk/technical support personnel should be knowledgeable and technically trained to answer/resolve system technical support problems.
(2) Contract period will be one year.
[C] Eligibility:
Onshore (USA Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: October 24,2018
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$