Posted Date : December 23,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-30082
Government Authority located in Missouri; USA based organization looking for time and attendance solution.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide time and attendance solution including software, implementation services, implementation training, and technical support,
- Project management, hardware design and installation consulting, software installation, data conversion, report development, integration or interface development
- Software modifications, implementation and training services, change management, knowledge transfer to staff, system development, operational redesign assistance, ongoing support and maintenance services,
- Provide the minimum, maximum, and average response times (hours) provided as part of the basic support agreement and average response time for the past twelve months,
- Provide Help Desk services for technical support and end users. Specify days and hours and any escalation options and procedures,
- Identify the party or business unit that is responsible for the support options provided above. The Vendor shall include information for a District-hosted versus a Vendor hosted solution,
- Provide the following regarding the number of business staff the District should expect to be committed to providing on-going application support,
■ Role,
■ Responsibility,
■ Estimated time commitment in terms of FTE time.
(2) All question must be submitted no later than January 10,2020.
[C] Eligibility:
Onshore (USA Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 24,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-30082
Government Authority located in Missouri; USA based organization looking for time and attendance solution.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide time and attendance solution including software, implementation services, implementation training, and technical support,
- Project management, hardware design and installation consulting, software installation, data conversion, report development, integration or interface development
- Software modifications, implementation and training services, change management, knowledge transfer to staff, system development, operational redesign assistance, ongoing support and maintenance services,
- Provide the minimum, maximum, and average response times (hours) provided as part of the basic support agreement and average response time for the past twelve months,
- Provide Help Desk services for technical support and end users. Specify days and hours and any escalation options and procedures,
- Identify the party or business unit that is responsible for the support options provided above. The Vendor shall include information for a District-hosted versus a Vendor hosted solution,
- Provide the following regarding the number of business staff the District should expect to be committed to providing on-going application support,
■ Role,
■ Responsibility,
■ Estimated time commitment in terms of FTE time.
(2) All question must be submitted no later than January 10,2020.
[C] Eligibility:
Onshore (USA Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 24,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$